{"id":29699,"date":"2023-08-07T14:28:26","date_gmt":"2023-08-07T12:28:26","guid":{"rendered":"https:\/\/penta-power.com\/docs\/il-y-a-quelque-chose-qui-penetre-dans-mon-ordre-une-partie-de-mon-ordre-nest-pas-delivree-quest-ce-que-je-devrais-faire\/"},"modified":"2024-07-28T20:50:08","modified_gmt":"2024-07-28T18:50:08","password":"","slug":"il-y-a-quelque-chose-qui-penetre-dans-mon-ordre-une-partie-de-mon-ordre-nest-pas-delivree-quest-ce-que-je-devrais-faire","status":"publish","type":"docs","link":"https:\/\/www.penta-power.com\/fr\/documents\/il-y-a-quelque-chose-qui-penetre-dans-mon-ordre-une-partie-de-mon-ordre-nest-pas-delivree-quest-ce-que-je-devrais-faire\/","title":{"rendered":"Il manque quelque chose \u00e0 ma commande.\nUne partie de ma commande n&#8217;a pas \u00e9t\u00e9 livr\u00e9e.\nQue dois-je faire ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Notre processus de pr\u00e9paration des commandes est extr\u00eamement fiable et efficace.\nChaque commande est soumise \u00e0 des contr\u00f4les stricts afin d&#8217;\u00e9liminer autant que possible les risques d&#8217;erreur.\nS&#8217;il vous manque quelque chose dans votre envoi,    <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#bcae7a\" class=\"has-inline-color\">prenez ensuite le temps de bien v\u00e9rifier l&#8217;emballage.\nLe plus souvent, un certain paquet dans le paquet a \u00e9t\u00e9 n\u00e9glig\u00e9 <\/mark><\/strong>.  <\/p>\n\n<p class=\"wp-block-paragraph\">Si vous constatez qu&#8217;il manque quelque chose, n&#8217;h\u00e9sitez pas \u00e0 nous contacter directement. <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#bcae7a\" class=\"has-inline-color\">\u00e0 nous contacter directement<\/mark><\/strong> \u00e0 <a href=\"mailto:info@penta-power.com\">info@penta-power.com<\/a> ou appelez-nous au +32(0)50 69 02 45, afin que nous puissions <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#bcae7a\" class=\"has-inline-color\">d&#8217;organiser rapidement un remplacement<\/mark><\/strong>.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all\" alt=\"Penta Power commande manquante\" class=\"wp-image-22414\" srcset=\"https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all 800w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1-300x200.webp?strip=all 300w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1-768x512.webp?strip=all 768w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1-360x240.webp?strip=all 360w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1-600x400.webp?strip=all 600w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all&amp;w=80 80w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all&amp;w=160 160w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all&amp;w=240 240w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-ontbrekende-bestelling_1.webp?strip=all&amp;w=480 480w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Notre processus de pr\u00e9paration des commandes est extr\u00eamement fiable et efficace. Chaque commande est soumise \u00e0 des contr\u00f4les stricts afin d&#8217;\u00e9liminer autant que possible les risques d&#8217;erreur. S&#8217;il vous manque quelque chose dans votre envoi, prenez ensuite le temps de bien v\u00e9rifier l&#8217;emballage. Le plus souvent, un certain paquet dans le paquet a \u00e9t\u00e9 n\u00e9glig\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29700,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[343,351],"doc_tag":[],"class_list":["post-29699","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-achat-et-expedition","doc_category-livraison"],"year_month":"2026-11","word_count":90,"total_views":"242","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Lode Denecker","author_nicename":"pentapower","author_url":"https:\/\/www.penta-power.com\/fr\/author\/pentapower\/"},"doc_category_info":[{"term_name":"Achat et exp\u00e9dition","term_url":"https:\/\/www.penta-power.com\/fr\/docs-category\/achat-et-expedition\/"},{"term_name":"Livraison","term_url":"https:\/\/www.penta-power.com\/fr\/docs-category\/livraison\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/docs\/29699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/comments?post=29699"}],"version-history":[{"count":2,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/docs\/29699\/revisions"}],"predecessor-version":[{"id":29702,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/docs\/29699\/revisions\/29702"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/media\/29700"}],"wp:attachment":[{"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/media?parent=29699"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/doc_category?post=29699"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.penta-power.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=29699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}