{"id":25796,"date":"2023-08-07T14:10:11","date_gmt":"2023-08-07T12:10:11","guid":{"rendered":"https:\/\/penta-power.com\/docs\/i-get-an-error-message-on-the-website-in-the-shop-or-during-checkout-and-i-cant-proceed-what-to-do\/"},"modified":"2024-01-07T10:59:14","modified_gmt":"2024-01-07T09:59:14","password":"","slug":"i-get-an-error-message-on-the-website-in-the-shop-or-during-checkout-and-i-cant-proceed-what-to-do","status":"publish","type":"docs","link":"https:\/\/www.penta-power.com\/en\/docs\/i-get-an-error-message-on-the-website-in-the-shop-or-during-checkout-and-i-cant-proceed-what-to-do\/","title":{"rendered":"I get an error message on the website, in the shop or during checkout and I can’t proceed. What to do."},"content":{"rendered":"\n

If you encounter an error message, \n write it down or copy the text<\/mark>\n<\/strong>, or even take a \n screenshot or picture of your screen<\/mark>\n<\/strong>. Then contact us at info@penta-power.com<\/a> or call us at +32(0)50 69 02 45. \n We will immediately get to work to find out what went wrong and fix the problem so you can get back on track.<\/mark>\n<\/strong>.<\/p>\n\n

We really appreciate you taking the trouble to report errors to us! By doing so, you help us to continuously improve our website and services.<\/mark><\/strong><\/p>\n\n

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\"Error<\/figure>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

If you encounter an error message, write it down or copy the text , or even take a screenshot or picture of your screen . Then contact us at info@penta-power.com or call us at +32(0)50 69 02 45. We will immediately get to work to find out what went wrong and fix the problem so […]<\/p>\n","protected":false},"author":1,"featured_media":24595,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[191,185],"doc_tag":[],"class_list":["post-25796","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-order-and-payment","doc_category-purchase-and-shipping"],"year_month":"2026-10","word_count":82,"total_views":"662","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Lode Denecker","author_nicename":"pentapower","author_url":"https:\/\/www.penta-power.com\/en\/author\/pentapower\/"},"doc_category_info":[{"term_name":"Order and payment","term_url":"https:\/\/www.penta-power.com\/en\/docs-category\/order-and-payment\/"},{"term_name":"Purchase and shipping","term_url":"https:\/\/www.penta-power.com\/en\/docs-category\/purchase-and-shipping\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs\/25796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/comments?post=25796"}],"version-history":[{"count":0,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs\/25796\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/media\/24595"}],"wp:attachment":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/media?parent=25796"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/doc_category?post=25796"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/doc_tag?post=25796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}