{"id":25694,"date":"2023-08-07T14:30:49","date_gmt":"2023-08-07T12:30:49","guid":{"rendered":"https:\/\/penta-power.com\/docs\/can-i-return-the-purchased-products\/"},"modified":"2026-06-18T19:29:58","modified_gmt":"2026-06-18T17:29:58","password":"","slug":"can-i-return-the-purchased-products","status":"publish","type":"docs","link":"https:\/\/www.penta-power.com\/en\/docs\/can-i-return-the-purchased-products\/","title":{"rendered":"Can I return the purchased products?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Of course. We offer a <strong>30-day satisfaction guarantee<\/strong>. Feel free to try your Tags in your own home, in your own situation. Not satisfied for any reason? Simply return the products within 30 days of receipt and you will receive a refund. You do not need to provide an explanation.     <\/p>\n\n<p class=\"wp-block-paragraph\">Practical information:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>We will refund you using the same payment method you used for the original transaction.<\/li>\n\n\n\n<li>Products must be returned in good condition and in their original packaging. The costs of returning the items are your responsibility. <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">More details \u2014 and your legal consumer rights \u2014 can be found in our full return policy: <a href=\"https:\/\/www.penta-power.com\/en\/return\/\">www.penta-power.com\/return<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Please note that because Penta Power Jewels are manufactured and\/or treated specifically for you, unfortunately they cannot be returned.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen.png?strip=all\" alt=\"Penta Power order return\" class=\"wp-image-22125\" srcset=\"https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen.png?strip=all 512w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen-300x300.png?strip=all 300w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen-150x150.png?strip=all 150w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen-360x360.png?strip=all 360w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen-100x100.png?strip=all 100w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen.png?strip=all&amp;w=204 204w, https:\/\/ejctdpe5iyz.exactdn.com\/wp-content\/uploads\/2023\/08\/Penta-Power-bestelling-retour-sturen.png?strip=all&amp;w=460 460w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Of course. We offer a 30-day satisfaction guarantee. Feel free to try your Tags in your own home, in your own situation. Not satisfied for any reason? Simply return the products within 30 days of receipt and you will receive a refund. You do not need to provide an explanation. Practical information: More details \u2014 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":24551,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[186,185],"doc_tag":[],"class_list":["post-25694","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-follow-up-warranty-return","doc_category-purchase-and-shipping"],"year_month":"2026-10","word_count":126,"total_views":"679","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Lode Denecker","author_nicename":"pentapower","author_url":"https:\/\/www.penta-power.com\/en\/author\/pentapower\/"},"doc_category_info":[{"term_name":"Follow-up, warranty, return","term_url":"https:\/\/www.penta-power.com\/en\/docs-category\/follow-up-warranty-return\/"},{"term_name":"Purchase and shipping","term_url":"https:\/\/www.penta-power.com\/en\/docs-category\/purchase-and-shipping\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs\/25694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/comments?post=25694"}],"version-history":[{"count":2,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs\/25694\/revisions"}],"predecessor-version":[{"id":38841,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/docs\/25694\/revisions\/38841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/media\/24551"}],"wp:attachment":[{"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/media?parent=25694"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/doc_category?post=25694"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.penta-power.com\/en\/wp-json\/wp\/v2\/doc_tag?post=25694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}